Modular pricing structure
If you need a quote, or have any questions, feel free to email accounts@pepperfish.net. If you'd rather a package deal, they can be found in the normal services section.Our charging structure is very modular, so that you only pay for what you want. We also have a soft-limits policy, so if you ever go over-quota on your web space, home directory space, or mail space, we'll tap you on the shoulder to give you a chance to tidy up.
| What? | Cost? |
|---|---|
| Storage for files, and implicit WWW serving | £0.40 per MB per year |
| DNS serving (incl. secondarying costs) | £5.00 per domain per year |
| Mail service | £5.00 per domain per year You want this service if you just want us to secondary for your own MX too. |
| Mail storage (incl. access over IMAP and POP3) | £0.50 per MB per year |
| ...additional charge for high mail traffic | £2.50 per domain per year This means around 1000 mails per month on average. If you go significantly higher than this then we reserve the right to charge a reasonable fee at our discretion |
| ...additional charge for spam and virus scanning | £10.00 per 4 domains per year This service includes checking your emails for spam using the powerful spamassassin software, and also virus scanning your email using multiple professional virus scanning engines. |
| Database space (MySQL or PostgreSQL) | £1.00 per MB per year |
| Backup service for any of the above storage | £0.20 per MB per year |
| Webmail service | £5.00 per domain per year |
| PHP support | £5.00 per domain per year |
| Agreed user-provided daemons | £10.00 per daemon per year Discretionary discounts or extra costs may apply. Ask for more details. |
| Dedicated IP | £20.00 per IP per year This service is made available case-by-case. Ask for more details. |
Notes and other important information
- All services (where appropriate) include a login account on the pepperfish systems via SSH to allow you to administor your files, sites and daemons.
- Minimum cost for any customer is £10.00 per year in order that the administrative costs of collecting payment are offset. This means that at minimum a customer will have around 20MB of allocated and backed up space (unless they are paying for other services)
- We currently do not charge customers based on bandwidth. However, we do need to consider that people who use a substantial amount more than others will be charged. We won't just charge you without talking to you first, but be aware that substantial bandwidth usage will cost us money.
- We are a bunch of full-time employed people who can't always be at the beck and call of the Pepperfish systems. Unfortunately this means that on average we will be unable to respond to a hardware failure any more quickly than 24 hours from failure, since we need to get the hardware down to Telehouse (who need written confirmation that we are turning up) and then we need to get the machine, fix it, and bring it back from backups. Fortunately, our systems have proven to be very reliable!




